Privacy Policy

Last updated: June 2026

KOAST is maintained by KOAST s.r.o., based in Slovakia. This page explains what personal information we collect and how we use it.

What we collect

  • Contact info (name, email, shipping address) when you place an order or join the waitlist.
  • Order history and payment status. We do not store full payment card data — payments are processed by Stripe.
  • Ambassador application info if you apply to our ambassador program.
  • Basic, anonymized site analytics.

How we use it

  • To fulfill your orders and provide customer support.
  • To send transactional emails (order confirmation, shipping updates).
  • To send marketing emails — only if you opted in. You can unsubscribe anytime.
  • To improve the site and product offerings.

Who we share with

Only the partners we need to operate: Stripe (payments), our shipping carriers, and our email/hosting providers. We never sell your data.

Your rights (GDPR)

You can request access, correction, or deletion of your data anytime by emailing privacy@koast.com.

Cookies

We use minimal cookies required for cart, checkout, and analytics.